Fulfillment / Drop-Ship Program

The Palko Services Fulfillment/Drop Shipping program is designed to ship products from our inventory to your customers. You take the order from your consumer and submit the order to us, specifying the following details:

  • Customer Name
  • Customer Shipping Address and
  • How you would like the product shipped (USPS, FedEx, UPS)

We process & pack the order within 1 business day (often the same day or within hours of receipt of the order).

We report back to you the tracking information and ship the order.

It's that simple.

Shipping

Palko will set up your shipper information into our system and ship via your designated method, on a per order basis.

If you elect not to set-up your own shipping accounts, Palko can offer USPS shipping.

Palko does not ship outside the United States (No International Shipping).

FTP/Orders

Palko sets up FTP credentials for you to…

  • Upload orders
  • See order confirmations
  • Download tracking/shipping info

A custom link with up to the moment product availability will be provided for you. We suggest that you integrate this into your order submission protocol to alleviate orders for restricted products or out of stocks.

All orders must be submitted electronically via our website or FTP for speed and accuracy.

Fees

There is a $50 one time set-up fee for basic set-up of your shipping information and your FTP feeds. Any custom integration will incur additional fees.

A $100 annual fee will be charged at the time of the first order and then annually, on or around the anniversary of that order thereafter.

There is a $2.00 box/processing fee per order.

Payments/Terms

Palko Services offers 2 options for Drop-Ship/Fulfillment payments. The preferred method is ACH which incurs the least fees. This would be set-up to pull from your designated account weekly, with a statement sent at the time of payment. The other option is Credit Card. A $2.00 Credit Card Security Fee will be charged to your account at the end of the day, each day we ship fulfillment/drop ship orders.

Returns/Damages

Once a product is shipped any returns are the full responsibility of the retailer. Only damages that occur in shipping that are deemed to have been packed improperly will be the responsibility of Palko Services. Images of the damaged item(s) and shipping package(s) will be required before any credit(s) will be considered.

Pricing

All Fulfillment/Drop Shipping accounts are set-up initially to receive wholesale prices and monthly specials.

MAP (Minimum Advertises Pricing)/Brand Restrictions & Blocks

Palko Services is supportive of our brands' MAP Policies. As such, at the request of a brand, we will cease selling their products to an account that is in violation of a MAP Policy, Reseller Policy or Retailer Agreement. Blocks may also be instituted across an entire platform (Amazon, Jet.com, Ebay, Walmart.com, etc.). Palko does not determine any of these restrictions or blocks, however in some cases your Palko Sales Rep. may be able to assist you with brand reinstatement.

Brand Gating

Palko Services does not deal directly with Amazon or any Third-Party Selling Platforms and we are unable to assist you with issues regarding brand gating.

Other Available Services...

DIRECT TO AMAZON FBA

Palko will ship orders direct to Amazon fulfillment centers, ensuring that these shipments meet Amazon's standards of weight, size, heights and pallet grades. There are handling fees for all Direct to Amazon shipments, determined by the actual weight of each order. Please note that Direct to Amazon handling fees cannot be provided PRIOR to the order being packed, weighed and invoiced.

  • 1 to 100 lbs - $10.00
  • 101 to 200 lbs - $20.00
  • 201 to 300 lbs - $30.00
  • 301 to 400 lbs - $40.00
  • 401 to 500 lbs - $50.00
  • 501 to 600 lbs - $60.00
  • 601 to 700 lbs - $70.00
  • 701 to 800 lbs - $80.00
  • 801 to 900 lbs - $90.00
  • 901 to 1,000 lbs - $100.00
  • 1,001 to 1,100 lbs - $110.00
  • Etc…

Contact your Palko Sales Executive for more details or for answers to specific questions about any of the amazing programs we offer.


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